Last Updated: May 13, 2025
At ThrillKit, we strive to make your shopping experience as smooth and satisfying as possible.
Shipping Information
Shipping Methods & Timeframes
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-8 business days | NZ$5.99 (Free on orders over NZ$50) |
| Express Shipping | 3-6 business days | NZ$12.99 |
| Overnight Shipping | Not Available | Not Available |
| International Shipping | 7-14 business days | Starting at NZ$35.99 (varies by country) |
Discreet Packaging
We understand the importance of privacy. All ThrillKit products are shipped in plain, unmarked boxes or padded envelopes with no indication of the contents inside. The sender will appear as “TK Wellness” on your shipping label and bank statement.
Return Policy
Return Eligibility
- Unopened products: May be returned within 30 days of delivery for a full refund of the purchase price (excluding shipping costs).
- Defective products: If you receive a defective item, please contact us within 14 days of delivery.
Contact Us
Email: support@thrillkit.com
Phone: +64 3 669 2019
Hours: Monday-Friday, 9 AM – 5 PM (New Zealand Time)